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Terms And Conditions

  • This Sure-Win game (the "Game") is organised by Changi Airport Group ("CAG"). Participants of the Game shall be referred to as "Changi Rewards players".
  • All registered Changi Rewards members with all mandatory personal particulars updated in his/her account is allowed to participate in the Game
  • The Game can only be accessed online via sure-win.changirewards.com ("Game Site").
  • With a minimum spend of S$30 nett in a single receipt during the game period, each Changi Rewards player will receive one (1) token ("Game Token") for the Game. The Game Token will be issued immediately after a qualified transaction has been made. The Game Token must be redeemed within three (3) months from the date of issuance. Each Game Token can be used only once.
  • Collection of prizes:
  1. Physical prizes: All prizes have to be collected from designated Changi Rewards booth within six (6) months from the time of notification.
  2. Changi Rewards (CR) points: All CR points to be awarded in connection with the Game will be awarded to the Changi Rewards player's account subject to a seven (7) day holding period starting from the date of game play. CR points awarded will be visible in the account during the holding period.
  3. E-prizes (E.g. e-Ticket): E-prizes will be sent to the relevant Changi Rewards player's registered email address.
  • Prizes will be forfeited if they are not collected within the stated collection time frame.
  • Prizes are non-negotiable, non-transferable or non-exchangeable for cash or credit. Prizes must be collected as stated and no compensation will be payable if a winner is unable to use a prize. There shall be no refund or exchange for any partially used or unused prize.
  • CAG may at its absolute discretion make changes to the game mechanics or prizes at any time. All changes or updates will be made available at the Game Site.
  • By accepting the prizes, each Changi Rewards player agrees and consents to co-operate with CAG on all reasonable media requests in relation to the Game, including but not limited to, being interviewed, photographed and having his/her name, photo and any other material published in any media owned by CAG ("Material").
  • All Changi Rewards players may view their prizes at the Game Site.
  • Any prizes awarded to a Changi Rewards player in relation to the Game will be withdrawn if the Changi Rewards player requests for a refund of their qualified purchases.
  • Changi Rewards may at its discretion (without assigning any reasons or justifications):
  1. forfeit, disqualify or refuse to allow any Changi Rewards member to participate in the Game; and
  2. disregard any incomplete, improper or late entries in relation to the Game.
  • CAG shall not be held responsible for any problems with the network, computer hardware, software or any breakdown or failure that adversely affects any Changi Rewards Players' participation in the Game.
  • CAG may at its discretion modify or discontinue, temporarily or permanently, the Game without prior notice. Any decisions made by CAG in relation to the Game shall be final and conclusive.
  • These Terms and Conditions shall be construed and governed in accordance with the laws of the Republic of Singapore.
  • Any collection, use and disclosure of participants' personal data will be strictly in accordance with CAG's privacy policy, a copy of which may be obtained from http://www.changiairport.com/en/privacy-policy.html
Please note that all physical prizes are only available for collection at Changi Rewards booth located at Terminal 3 Public Area.